Terms of Service

TERMS OF USE

AGREEMENT BETWEEN USER AND ACADIANA SERVES, LLC

This is a legal agreement between you ("User," "you," or "your") and Acadiana Serves, LLC ("Acadiana Serves," "we," "our," or "us") governing your access to and use of this website and related services (the "Service").

This website is hosted using Go High Level, and scheduling or reservation services may be provided through Court Reserve, which are third-party platforms.

By accessing or using the Service, you agree to be bound by these Terms of Use. If you do not agree, you may not use the Service.


1. MODIFICATION OF TERMS

Acadiana Serves reserves the right to modify these Terms of Use at any time. Updates are effective immediately upon posting.

Your continued use of the Service constitutes acceptance of any changes.


2. ACCEPTABLE USE & ACCOUNT RESPONSIBILITY

You agree not to use the Service for any unlawful or prohibited purpose, including but not limited to:

Interfering with the operation of the Service

Attempting unauthorized access to systems or accounts

Transmitting harmful code (viruses, malware, etc.)

Sending spam, bulk, or unsolicited messages

Violating the rights of others

You are responsible for maintaining the confidentiality of your account and all activity under it.


3. COMMUNICATIONS & A2P SMS COMPLIANCE

By providing your contact information, including your phone number, you consent to receive communications from Acadiana Serves, including SMS (text messages).

SMS Program Description

Acadiana Serves operates an SMS messaging program to communicate with customers about tennis programs, court reservations, scheduling, and facility updates. This program includes both transactional/informational messages (appointment reminders, confirmations, service updates) and promotional/marketing messages (new programs, events, special offers).

Types of Messages

Booking confirmations and reminders

Account notifications and schedule changes

Court availability updates and weather-related closures

Customer support communications

Marketing messages about new programs, events, and special offers (only if you opt in)

Consent Requirements

SMS consent is obtained through website forms, registrations, booking systems, or in-person sign-up with explicit checkbox or written agreement

Consent is not a condition of purchase

Consent is not shared with third parties for marketing purposes

Opt-Out Instructions

You may opt out at any time by replying:

STOP to unsubscribe from all messages

HELP for assistance

After texting STOP, you will receive one confirmation message and will no longer receive SMS from us.

Message Frequency

Message frequency varies based on your interactions and program enrollment. You may receive 2-10 messages per month.

Fees

Message and data rates may apply. Acadiana Serves does not charge for SMS messages, but standard carrier rates apply based on your mobile plan.

Carrier Liability Disclaimer

Acadiana Serves, its SMS service providers, and mobile carriers are not liable for:

Delayed or undelivered messages

Messages filtered or blocked by carriers or devices

Costs or charges imposed by your wireless carrier

Service interruptions or device compatibility issues

Supported carriers include all major U.S. mobile networks (AT&T, T-Mobile, Verizon, and others). For carrier-specific questions, contact your mobile provider or text HELP for assistance.

You agree not to misuse messaging services, including sending unsolicited or prohibited communications.


4. PRIVACY

Your use of the Service is also governed by our Privacy Policy.

Your privacy settings within Court Reserve or your user profile may affect how your information is shared or displayed.


5. USE BY MINORS & AGE RESTRICTIONS

Users under the age of 18 must have permission from a parent or legal guardian to use the Service or provide contact information.

By providing your phone number and opting in to SMS communications, you confirm that you are at least 18 years of age or have obtained parental consent.


6. THIRD-PARTY PLATFORMS

The Service may include or rely on third-party platforms, including:

Court Reserve (scheduling and reservations)

Go High Level (website hosting, CRM, and communications)

We are not responsible for the operation, availability, or policies of these third-party services. Your use of them is subject to their respective terms and policies.


7. SOFTWARE & CONTENT

All content, software, and materials provided through the Service are owned by Acadiana Serves or its licensors and are protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial use.

You may not:

Copy, distribute, or modify content without permission

Reverse engineer or attempt to extract source code

Resell or exploit the Service


8. USER SUBMISSIONS

By submitting content (e.g., reviews, comments, or other materials), you grant Acadiana Serves a non-exclusive, royalty-free license to use, reproduce, and display such content in connection with the Service.

You represent that you have the rights to any content you submit.


9. NO WARRANTIES

The Service is provided "as is" and "as available."

Acadiana Serves makes no guarantees regarding:

Reliability

Availability

Accuracy


10. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Acadiana Serves shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.


11. INDEMNIFICATION

You agree to indemnify and hold harmless Acadiana Serves, its affiliates, and partners from any claims arising from your use of the Service or violation of these Terms.


12. TERMINATION

We reserve the right to suspend or terminate your access to the Service at any time, without notice, for any violation of these Terms.


13. ELECTRONIC COMMUNICATIONS

You consent to receive communications electronically, including email and SMS, as described in these Terms.


14. GOVERNING LAW & DISPUTE RESOLUTION

These Terms are governed by the laws of the State of Louisiana, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of Lafayette Parish, Louisiana.


15. INTELLECTUAL PROPERTY

All content on this website is the property of Acadiana Serves, LLC or its licensors.

All rights reserved.


16. COPYRIGHT CLAIMS

If you believe your copyrighted work has been used improperly, please contact us with details so we can investigate.


17. CONTACT INFORMATION & SUPPORT

For questions about these Terms, our SMS program, or customer support:

Acadiana Serves, LLC
500 Fisher Rd, Lafayette, LA 70508
Email: [email protected]
Phone: 337-889-3848
SMS Support: Text HELP to our messaging number for assistance


Last Updated: 5/10/2026

© 2026 Acadiana Serves, LLC. All Rights Reserved.


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